1. Agreement
You agree to these terms when you use titanrack.cloud services. By accessing or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Services
TitanRack provides enterprise-grade server infrastructure on demand. This includes dedicated and virtual server provisioning, network connectivity, redundant storage allocation, and related management tools accessible via our dashboard and API.
3. Accounts
Provide valid credentials. You're responsible for account security. Keep your password confidential and notify us immediately of any unauthorized access.
4. Usage Policy
No illegal activities. No network abuse. No spam. No unauthorized scanning. Violation of this policy may result in immediate suspension without notice.
5. Availability
99.99% uptime SLA. Service credits issued automatically for failures exceeding SLA. Credits are applied to your next billing cycle proportionally to the duration of the outage.
6. Billing
Monthly cycle. USD. Auto-renewal. Cancel anytime before next cycle. All prices are exclusive of applicable taxes unless stated otherwise.
7. Data
Stored in European data centers. GDPR compliant. Encrypted in transit and at rest. You retain full ownership of all data stored on our infrastructure.
8. Cancellation
Instant from dashboard. Data retained 14 days post-cancellation. After the retention period, all data is permanently and irreversibly deleted from our systems.
9. Liability
Capped at 3 months of fees paid. TitanRack shall not be liable for indirect, incidental, or consequential damages arising from the use of our services.
10. Jurisdiction
Netherlands. These terms are governed by Dutch law. Any disputes shall be resolved in the competent courts of the Netherlands.